Terms & Conditions
Welcome to Mo's Fragrances. By using our website or placing an order, you agree to these Terms & Conditions. All transactions are subject to applicable South African laws, including the Consumer Protection Act and Electronic Communications and Transactions Act.
1. Products & Pricing
We aim to ensure that all product descriptions, photographs and prices are accurate. Fragrance performance may vary depending on skin type, weather and application. Packaging and product availability may change without notice. All prices are displayed in South African Rand (ZAR).
2. Orders & Payment
Orders are subject to successful payment, stock availability, security checks and accurate customer information. Customers will have an opportunity to review their order before completing payment. Please refer to our Delivery & Payment page for more information.
3. Delivery
Customers are responsible for providing accurate delivery details. Delivery times are estimates and may be affected by courier delays, public holidays, weather, high-volume periods or other circumstances outside our control. Additional delivery charges may apply when incorrect information is provided.
4. Returns & Consumer Rights
Returns, refunds and exchanges are handled according to our Returns & Refunds policy. Nothing in these Terms & Conditions removes or limits your legal rights under South African consumer law.
5. Promotions
Promotions are subject to their stated terms, dates and stock availability. Discounts cannot be exchanged for cash or applied retrospectively unless otherwise stated.
6. Intellectual Property
All Mo's Fragrances logos, photographs, videos, written content, branding and other website materials are protected by applicable intellectual-property rights and may not be copied or used without permission.
7. Website Use
Customers may not use the website for fraudulent, unlawful or unauthorised activities, including attempting to access our systems, introducing malicious software or copying website content for commercial purposes.
8. Website & Third-Party Services
We aim to keep our website available and secure but cannot guarantee uninterrupted access. Our website may also use third-party services such as payment providers and courier companies, which operate under their own terms and policies.
9. Privacy
Your use of our website is also subject to our POPIA Privacy Policy, which explains how we collect and protect your personal information.
10. Complaints
For any questions, complaints or concerns, please contact:
Mo's Fragrances
Email: mosfragrances25@gmail.com
WhatsApp: 083 744 9240
Website: mosfragrances.co.za
11. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
12. Updates
Mo's Fragrances may update these Terms & Conditions when necessary. The latest version will always be available on our website.
By using our website or placing an order, you confirm that you have read and accepted these Terms & Conditions.
